Hi, we just bought and installed DraftSight 2021 64-bit, SP2. This is the first time I am starting up the program. The splash screen appears, then the GUI appears. For an instant it recognizes my mouse (I can hover over buttons) but then the program freezes for 5 seconds and closes with no error messages.
Anyone else have this issue? Did we make a bad decision buying this software?
Event Viewer reports:
Faulting application name: DraftSight.exe, version: 21.2.0.56183, time stamp: 0x609370a7
Faulting module name: Qt5Gui.dll, version: 5.12.3.99, time stamp: 0x6053b5d8
Exception code: 0xc000041d
Fault offset: 0x000000000031f516
Faulting process id: 0x44e4
Faulting application start time: 0x01d7dbc852ec4323
Faulting application path: C:\\Program Files\\Dassault Systemes\\DraftSight\\bin\\DraftSight.exe
Faulting module path: C:\\Program Files\\Dassault Systemes\\DraftSight\\bin\\Qt5Gui.dll
Report Id: 91e4aa62-8128-4d83-ac5e-b6cc1a33a07d
Faulting package full name:
Faulting package-relative application ID:
