Draftsight 2020 doesn't start after launch

Hi all. My pc configuration is: Windows 10 64bit 32GB RAM - AMD Ryzen 9 3950X - GPU NVIDIA RTX 4000. 

Draftsight 2020 doesn't start. After i launch the application it open is windows and seems to starting loading then it stops stayin by. if i clock a second time it appears a message that told me to close the program or to wait the program... if i wait i could wait till the end of the world... nothing happens. Draftsight runs first time when i install it and activate license. Today i tried use it for the first time and that's what it happens. I tried to lauch it with windows8, 7 and vist acompatibility. nothing changed. I tried to launch it with other settings (DPI etcetera) but nothing changed... plesase someone could help me?