Can't migrate license between PCs

Hi, I bought a Draftsight Licence in Fall 2021 and I licensed the Program on a Surface. Now the PC isn't working anymore so I can't access it to migrate the Licence to the new PC.

I was wondering if I can install the licence on another PC without the old one.

(I've got licence data but when i try to install it on the new PC, the program tells me that the licence is already used on the old one)

Anyone can help me?

Thank you in Advance. Andrea