Product License

So I've purchased Catia a couple days ago, downloaded the program, generated a license, and activated my computer. I have been waiting to get my license in the mail to activate catia and start using it, but I have not gotten my license, ive called support and they cant help, and ive also changed the email address I have it being sent to, and still nothing. My last option as recommended by the support team was to contact the community. If someone could please help me get my product license file so I can start using catia that would be great!