Memory access violation - CATSystemError

Someone please help with this Memory access violation - CATSystemError.

I use Catia V5-6R 2019

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[ERROR]

first_error
Error message = Memory access violation
Error class = CATSystemError
Message id = ERR_CATSysSIGSEGV_131075
Code = 0 (00007FFB00000000)
Access type = read
Faulting address = 0x0

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