CATIA shutdown

Hello everyone, I have a problem with my application, I am able to open the application through a 3D object or something, but when I want to move or when I want to do a single action in it, it automaticaly shuts it down. I don't know what I can do for solving this problem. I have tried uninstalling the program and re-installing again and I still have the problem. Does someone know where it comes from ?