i have a user who went from 2017 to 2018sp1. i hadn't seen how it worked in 2017 but he says it had worked better than 2018 is now . he has his laptop screen being used and 2 external monitors. the issue relates to the laptop screen. the issue is general lag issues on that screen. the laptop has a very high res at 3840x2160. when you simply click and move around an image it is super laggy and when you try to zoom in the image or zoom out to make it smaller there is a big delay there. the slowness issue does not occur on the external monitors but only on the laptop. if anything there's a extremely small delay on the external monitors. both monitors are 1080p or lower res. i haven't seen any other issues with the laptop screen running poorly on anything else other than draftsight. I had updated the intel driver to the most up to date one from the dell site. The nvidia driver i made sure to grab the recommended driver for dassault programs which was 391.03. there's not much documentation on really how to properly set the nvidia settings but i'm pretty sure it's setup good enough as to where this issue shouldn't occur. the laptop is of course a high end laptop and runs pretty well and has good hardware inside of it. It is an extremely high res but just any basic thing even just starting something from scratch there is the same lag on the laptop screen. perhaps draftsight is poorly optimized for windows 10? i had tried a lot of things. updating him to the newest nvidia drivers as well from the dell site with no luck so i made sure to put him back on the recommended driver.

if anyone has any ideas i'd appreciate it. there is a newer version of 2018 is there? sp2 is it? perhaps that may fix the issue but who knows. if someone has dealt with this and has an answer that'd be awesome. the problem with draftsight is i'm the IT support here at a site and i grab software from a share. the only version of draftsight they have currently on there is 2018sp1 so if there is a newer version i'm not sure how much of a hassle it would be to get it if even possible at all.

Thanks,

Gabe