Import Components (Openings) error

I've really enjoyed using the Space Planning and Buildings Structure app, I found the design process and concepts brilliant.
However, I have been trying to use the Position Components feature in Buildings Space Planning app (called Openings in the user Assistance) to add Concept Openings for instance to a simple building but I receive the error message "Unable to import the selected component." Please take a look at the video here.

My colleague is having the same issue with his license, with a different machine.
We uninstalled and reinstalled the latest hotfix and additional content.
We have also tried solving this by deleting the temporary files and the preferences in the installation folder.
I ran into that problem in early december, I had not used that feature before.

Are other people having the same problem?
Any help would greatly appreciated, thank you! : )

Terence