scitegic.data.molecule error

Why i am geting this erro, and is it due to license issue ? I cant use calculate PhysChem or even Canonical smile number of atoms.

error log:

Data type "SciTegic.data.Molecule" is not found in the current data record.

CCalculateAtomCounts::onProcess: Pipeline Pilot exception rethrown

-> Element Count (Element Count) - error during Data Record Processing phase

CProtocolStd::onProcess: Pipeline Pilot exception rethrown

CProtocol::onProcess: Pipeline Pilot exception rethrown

CComponentRunner::CallOnProcess: exception caught, calling onFinalize before rethrow

Protocol xx user xx: Pipeline Pilot exception caught

Protocol xx user xx: Protocol failed: Pipeline Pilot error

Pipeline Pilot Server version 8.5.0.200

Server OS: Windows 6.1 Server Service Pack 1