"Failed to create document" error in CASTEP Analysis

Hi,

I am trying to view the thermodynamic properties of a completed job (CASTEP > Analysis > View Thermodynamic Properties) and I am receiving the error "Failed to create document." I have never encountered this error before, and running the analysis on a different .castep file from a different job works fine as usual.

Any suggestions? Restarting Materials Studio did not resolve the issue.

Thank you.