The Direct version being used by CISPro needs to match the Direct version specified in cswconfigux.exe. When CISPro is upgraded, Direct should also be upgraded to a compatible version as needed. If this is the case it is required to check the current Direct version that CISPro is using. If CISPro is still pointing to old Direct instance this configuration and oracle index will need to be dropped for the old version and recreated for the new Direct version. We advise contacting BIOVIA CISPro Support for assistance when a version mismatch or any other issue with CISPro Direct setup is found.

To determine what version of Direct CISPro is using, execute the following SQL statement against the CISPro Oracle user. 

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SELECT MDLAUX.VERSION FROM DUAL;

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