Balls in the ball & stick model not displaying?

I've recently downloaded & installed Discovery Studio 3.0 Visualizer to create some molecular graphics.  However, with every molecule I create the balls in the ball & stick model will not display.  I've tried every display setting I can find, but nothing seems to fix the problem.  Below is an example of the blank spots I see.  Am I missing something obvious?  Any help would be really appreciated.  Thanks!

screenshot.1.png