Did you know that as an academic Abaqus user you can access a knowledge database of Abaqus questions and answers through the SIMULIA Online Support System?

To begin, go to the website

From the homepage, click on New Users - Create an account in the Announcements box on the My Support page. The Create a New Account page appears and should be filled out as follows:

User Name: enter the user name that you would like to use to login to the Abaqus Support System. (Your email address is suggested.)

Password: enter your desired password. This field is case sensitive and must be 6 characters or more.

Verify Password: re-enter your password exactly as it was entered in the Password field.

Abaqus Site ID: you can find the Abaqus Site ID by looking for the value of SN in the Abaqus license file, looking for the Abaqus Site ID on the first page of the Abaqus data (.dat) file, or running the command abaqus whereami where abaqus is the command you use to run Abaqus. The Abaqus Site ID will be the second line of output to the screen.

First Name: your first name

Last Name: your last name

E-mail Address: this is the E-mail address where you will be receiving support incident update information.

Alternate Email 1: use this if you would like to receive support incident update information at an additional address

Alternate Email 2: use this if you would like to receive support incident update information at a second additional address

Company Name: use the company name as used for regular mail

Company Address: useful for sending regular mail

Phone Number: required contact information

For the items from Customer Support Office to Other FEA Software, select the most appropriate choice for you from the drop-down menus. If you do not know what to choose for these fields, use None or Other.

When finished, click on the Create Account button. This will create an account for you in the SIMULIA Online Support System.

To gain access to all the SIMULIA Answers allowed by your license and use the SIMULIA Online Support System, you must now login to the system. To do so, click the tab My Support Home if you are not already there. In the My Support window, click My Support to go the Login page. Fill in the User Name and Password text boxes with the user name and password you used to create your account.

Click Login and the My Support page will appear. You can now search for Abaqus questions and answers.

Good luck!