Hi everyone!
If you're having issues playing videos from the Learning Community, please try the following instructions:
Instructions for fixing the video player on your local computer:
- Install SUMo software, which checks if your software/programs are updated or not, so you can update them.
- I noticed that some video codec softwares were not updated (including K-Lite codec pack, most complete codecs package).
- For unknown reasons, I had to use REVO uninstaller to delete all traces of old K-Lite and other video codecs (uninstalling manually from Control Panel was giving some errors).
- Uninstall all video codec softwares.
- Download K-Lite codec pack , last version and last update and install and update manually.
- Problem solved, now I can see in all browsers all videos, on Win 7 and also on XP!
Hope this helps!
- Katie
