Fixing Video Player on Local Computer

Hi everyone!

If you're having issues playing videos from the Learning Community, please try the following instructions:

Instructions for fixing the video player on your local computer:

 - Install SUMo software, which checks if your software/programs are updated or not, so you can update them.

- I noticed that some video codec softwares were not updated (including K-Lite codec pack, most complete codecs package).

- For unknown reasons, I had to use REVO uninstaller to delete all traces of old K-Lite and other video codecs (uninstalling manually from Control Panel was giving some errors).

- Uninstall all video codec softwares.

- Download K-Lite codec pack , last version and last update and install and update manually.

- Problem solved, now I can see in all browsers all videos, on Win 7 and also on XP!

Hope this helps!

- Katie