See also HF3.9 for Working in Offline Mode During R2022x FD04 Update

Dear 3DEXPERIENCE MAKERS platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE MAKERS platform on Wednesday, October 12th, 2022*.

Meaning for You

During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.

Make sure you have saved your documents on the cloud before the beginning of the operation.

Update schedule* detailed by region

• Pacific Daylight Time (UTC -7)

Local time: 7 PM on October 11th to 9 AM on October 12th

• Eastern Daylight Time (UTC -4)

Local time: 10 PM on October 11th to 12 PM on October 12th

• Central European Summer Time (UTC +2)

Local time: 4 AM to 6 PM on October 12th

• Japan Standard Time (UTC +9)

Local time: 11 AM on October 12th to 1 AM on October 13th

*Please note that the completion time may be subject to change. Schedule updates will be reflected in subsequent posts in this MAKERS | Support community.

Post Update Actions

Discover our new features by updating your installed apps**.

The first time you launch SOLIDWORKS Connected after the update, you will be prompted to update the 3DEXPERIENCE Launcher followed by SOLIDWORKS Connected. You will have two weeks (until October 26th) to perform the update. Starting on October 27th, the update will become mandatory in order to continue launching SOLIDWORKS Connected.**

The 3DEXPERIENCE platform access URL will remain the same.

MAKERS platform: https://eu1-makers-ifwe.3dexperience.3ds.com

Prepare for the upgrade

Review the 3DEXPERIENCE platform on cloud upgrade guide here.

Verify that your system meets the hardware & software requirements of the 3DEXPERIENCE platform on cloud here.

Discover what's new in 3DEXPERIENCE platform R2022x FD04

• 3DEXPERIENCE SOLIDWORKS Professional
• 3D Creator
• Collaborative Business Innovator & Collaborative Industry Innovator

Find tips for improving native apps installation at home here.

If you need assistance, please ask a question in this MAKERS | Support community. We will be happy to help!

**SOLIDWORKS Connected, SOLIDWORKS Visualize Connected and Shop Floor Machining require an installation on your computer. From the Compass, click on the app context menu to display the currently installed version. An orange download icon indicates that an update is available to install within first two weeks after the platform update. A red download icon indicates that an update is required. A green download icon indicates that a supplemental update is available to install at any time. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.