Dear 3DEXPERIENCE MAKERS platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE MAKERS platform on Wednesday, May 17th, 2023*.
Meaning for You
During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.
Make sure you have saved your documents on the cloud before the beginning of the operation.
Update schedule* detailed by region
Pacific Daylight Time (UTC-7) | Eastern Daylight Time (UTC-4) | Central European Summer Time (UTC+2) | Japan Standard Time (UTC+9) |
May 16th 7PM to May 17th 9AM | May 16th 10PM to May 17th 12PM | May 17th 4:00 to 18:00 | May 17th 11:00 to May 18th 1:00 |
*Please note that the completion time may be subject to change. Schedule updates will be reflected in subsequent posts in this MAKERS | Support community.
What to expect after the update
The first time you launch SOLIDWORKS Connected after the update, you will be prompted to update the 3DEXPERIENCE Launcher followed by SOLIDWORKS Connected. You will have two weeks (until May 31st) to perform the update. Starting on June 1st, the update will become mandatory in order to continue launching SOLIDWORKS Connected.**
The 3DEXPERIENCE platform access URL will remain the same.
MAKERS platform: https://eu1-makers-ifwe.3dexperience.3ds.com
What’s New
Here is a preview of enhancements in R2023x FD02:
Prepare for the update
- Review the 3DEXPERIENCE platform on cloud upgrade guide here.
- Find tips for improving native apps installation at home here.
- Verify that your system meets the hardware & software requirements of the 3DEXPERIENCE platform on cloud here.
- Learn how you can use SOLIDWORKS Connected during the platform update here.
If you need assistance, please ask a question in this MAKERS | Support community. We will be happy to help!
**SOLIDWORKS Connected, SOLIDWORKS Visualize Connected and Shop Floor Machining require an installation on your computer. From the Compass, click on the app context menu to display the currently installed version. A red update icon indicates that an update is required. A green update icon indicates that a supplemental update is available to install at any time. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.
