December 7 edit: The platform update will start 1 hour later than scheduled.
Dear 3DEXPERIENCE MAKERS platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE MAKERS platform on Wednesday, December 7th, 2022*.
Meaning for You
During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.
Make sure you have saved your documents on the cloud before the beginning of the operation.
Update schedule* detailed by region
Pacific Standard Time (UTC-8) | Eastern Standard Time (UTC-5) | Central European Time (UTC+1) | Japan Standard Time (UTC+9) |
December 6th 6PM to December 7th 8AM | December 6th 9PM to December 7th 11AM | December 7th 3:00 to 17:00 | December 7th 11:00 to December 8th 1:00 |
*Please note that the completion time may be subject to change. Schedule updates will be reflected in subsequent posts in this MAKERS | Support community.
Post Update Actions
Discover our new features by updating your installed apps**.
The first time you launch SOLIDWORKS Connected after the update, you will be prompted to update the 3DEXPERIENCE Launcher followed by SOLIDWORKS Connected. The update will be mandatory in order to continue launching SOLIDWORKS Connected.**
The 3DEXPERIENCE platform access URL will remain the same.
MAKERS platform: https://eu1-makers-ifwe.3dexperience.3ds.com
Prepare for the upgrade
Review the 3DEXPERIENCE platform on cloud upgrade guide here.
Verify that your system meets the hardware & software requirements of the 3DEXPERIENCE platform on cloud here.
Discover what's new in 3DEXPERIENCE platform R2023x GA
- 3DEXPERIENCE SOLIDWORKS Professional
- 3D Creator
- 3D Sculptor
- 3DSwymer (Collaborative Business Innovator)
Find tips for improving native apps installation at home here.
If you need assistance, please ask a question in this MAKERS | Support community. We will be happy to help!
**SOLIDWORKS Connected, SOLIDWORKS Visualize Connected and Shop Floor Machining require an installation on your computer. From the Compass, click on the app context menu to display the currently installed version. A red download icon indicates that an update is required. A green download icon indicates that a supplemental update is available to install at any time. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.
