Dear 3DEXPERIENCE MAKERS platform users,
Please be aware that we will be conducting an infrastructure upgrade on the 3DEXPERIENCE platform on Wednesday, September 16, 2026*. It is a necessary step to improve the MAKERS platform's reliability and enable some future enhancements.
Meaning for You
During this scheduled maintenance period:
You will be unable to log into the 3DEXPERIENCE platform.
SOLIDWORKS xDesign will be unavailable.
SOLIDWORKS Design will be available in Offline Mode. See Working during platform updates for details. The maintenance will not require any update to your SOLIDWORKS Design installation.
Make sure you have saved your documents on the cloud before the beginning of the operation.
Update schedule* detailed by region
Pacific Daylight Time (UTC-7) | Eastern Daylight Time (UTC-4) | Central European Summer Time (UTC+2) | Indian Standard Time (UTC+5:30) | Japan Standard Time (UTC+9) |
September 15th 07:00PM to September 16th 02:00AM | September 15th 10:00PM to September 16th 05:00AM | September 16th 04:00AM to 11:00AM | September 16th 07:30AM to 02:30PM | September 16th 11:00AM to 06:00PM |
*Please note that the completion time may be subject to change. Schedule updates will be reflected in subsequent posts in this MAKERS | Support community.
What to expect after the update?
The 3DEXPERIENCE platform access URL will remain the same.
<strong>MAKERS platform: </strong><a href="https://www.solidworks.com/maker-cloud" rel="nofollow">www.solidworks.com/maker-cloud</a>
Post Maintenance Actions:
The maintenance will not require any update to your SOLIDWORKS Design installation.
If you need assistance, please ask a question in this MAKERS | Support community. We will be happy to help!
