Issues on the 3DEXPERIENCE platform are generally processed in a scenario similar to the following:
- A problem is discovered from design review, marketing, manufacturing or in the field.
- An issue is created to define the problem with contextual information, reported against an object and assigned to a responsible person and organization.
- Cross organizational teams collaborate to resolve the issue.
- The issue is closed with the right information, or the start of a formal change process.
Subsequently, the issue can be consumed in a Change Action within the Change Management system if so desired. Let’s take a look at two apps to drive such a process:
NOTE that Issue 3D Review is available under the 3D Component Designer Role and Issue Management is part of the Industry Innovation Role. Both apps can be used independently to accomplish the process of issue creation on the 3DEXPERIENCE platform, but can augment each other as well, based on your process and personal preferences. The newer of the two apps, Issue 3D Review, extends beyond the capabilities of Issue Management with a more 3D-oriented environment for the definition as well as the review of the issue(s). How you use these apps will also help you define the appropriate tab on your dashboard. You will see an example of this in the video as well…
