Useful Tip✅| Supplier Representatives: What’s the Difference Between Contacts and Members?

Did you know?

 

There are two different places in the 'Supply Network Manager' (PTN-OC) role to define Supplier Representatives, and each one serves a different purpose:

  • Contacts 

    Represent key individuals within the supplier organization, such as executives, managers, or primary business contacts. This section serves as a centralized reference for maintaining important supplier-related information. Contacts are for visibility only, they do not log into the system or interact with requests. 

  • Members 

    Are the actual supplier users who receive an invitation email to create a 3DEXPERIENCE ID and access the 'Supplier Connect Portal'. They respond to requests, and actively collaborate with the OEM through the 3DEXPERIENCE  platform. 

     

How? 
 

  • Add a Contact (for visibility and reference)
    • Use the 'Supply Network Management' web app.
    • Open the relevant supplier and navigate to the Contacts tab. From there, create a new contact by entering details such as email, name, phone number, and business title. 
    • Use this section to maintain an up-to-date view of the supplier’s key stakeholders. 
       
  • Add a Member (for system access and activity)
    • Use the 'Supplier Connect Admin' web app.
    • From the application Home Page, open the 'User Management' section. Invite a new supplier member by selecting the supplier entity and entering details such as email and discipline. 
    • The user will receive an invitation to set up access to the Supplier Connect Portal and will be able to actively engage with requests sent to them.