HI ,

i am facing the below issue while installing the 3D Space Index . 

Modal dialog: DSYAdmPopupValue_VENExalead_startxlinstallfail Error
Error while running startXLinstall script! Please find more details in InstallData\\log\\CODE\\...\\Errors.log
Action LaunchAppAction from feature CODE\\win_b64\\InsXLFullCloud failed.
Action ID: launch_startXLinstall

20240619T092322+0000_CODE_linux_a64_ENOVIA_SXI.media]\\\$ cat 0003-FullLog.txt
Parse search server URL: http://:19000
Host is:
Port is: 19000
Name:
Addr:
Reach: true
Connect to search server through socket address : :19000
Port 19000 is not open!

Can you please help to resolve the issue.  

R2024x3dspaceindex  Note :  Linux team says the ports are open