Answer:

When installing the DraftSight® software, you may see the ‘Error 1714’ message. This error can occur if the DraftSight installation wizard is unable to remove the previous version files during the upgrade.

To troubleshoot this issue, try following these steps:

1. Go to ‘Control Panel’ > ‘Programs and Features’ and uninstall previous versions of the DraftSight software.

a. Try again to install DraftSight.

2. Use the Windows® ‘Program Install and Uninstall troubleshooter’ tool to uninstall the previous versions. Follow these steps:

a. Download the tool from the location:

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

b. Run the tool and then click ‘Next’.

c. Click ‘Uninstalling’.

d. In product selection select 'DraftSight' and then click ‘Next’ to follow the uninstall process.

e. Try again to install DraftSight.