What is workforce optimization?

Business SolutionUpdate Quintiq WorkforcePlanner 

It is a process, given the proper inputs and rules to follow, will come up with a schedule for you in a period of time. With Workforce Scheduler, it is the tool that will give you the results within minutes, if not seconds.

Once these underlying rules are in place, this tool will be able to build up the long-term data that will become the building blocks that drives the scheduling decisions.

With real-time updates, changes on any of the factor (from an employee being unavailable to changes on the rules and regulations) will be immediately visible. Giving insights that drive efficiencies, increase first-time fix rates, improve customer service and retention, and ensure happier, more satisfied employees.


For more: https://www.3ds.com/products-services/delmia/products/delmia-quintiq/workforce-scheduling/