What is a Best Practice?
Best Practice is a Knowledge Base item type, like a Question & Answer (Q&A) and a Bug Report (BR) are.
How to access the 3DS Knowledge Base?
The direct link is https://support.3ds.com/knowledge-base/.
(It can also be found easily for example by searching “DS Support” in Google)
How to use 3DS Knowledge Base?
For an explanation on how to use the knowledge base, here is a 5 minute long video (without sound) illustrating a use case in order to get answers to questions or solutions to issues:
DELMIA Ortems Knowledge Base content
Of course our Knowledge Base is profitable if it has been populated with valuable information, which is one our Support team roles.
For DELMIA Ortems portfolio, that Knowledge Base is populated with our Questions & Answers (Q&A) addressing very specific questions and issues.
It also contains some “Best Practice” documents (BP) that are supposed to fully cover a topic as Simulation feature, Log files, Database Update process, Authentication modes.
