Knowledge Synthesis | DSLS| New Q&A Entries

Dassault Systemes License Server (DSLS) has always been a hot topic among all the users. There are always many Service Requests getting opened on this topic from users across industry segments.

So looking at the interest around this topic we have created many new Knowledge Articles which we hope, would help all the users in understanding DSLS & troubleshooting various issues around it.

For all these articles and more do refer the Dassault Systemes Knowledge Base

Article IDAbstract
QA00000062598DSLS email monitoring and License Expiration Warning
QA00000063452DSLS Connection Issues after Microsoft Windows Patch Update (KB)
QA00000063466Information about communication protocols that DSLS uses to establish a connection between a host and client.
QA00000063467Convert DSLS Concurrent Licenses to Offline and difference in behavior between LUM and DSLS.
QA00000063473DSLS Extracted Offline Licenses Not Working
QA00000063481Licensing DSLS: Effective way how to upgrade DSLS on a license server or Failsafe Cluster?
QA00000062300DSLS Administration Tool does not show the declared server and licenses when logged in with a different User ID
QA00000062776DSLS fails to start with a message: "RUNTIMEDATA Clock has been moved to the future"
QA00000062958Generation and usage of statistics file in DSLS.
QA00000063088Methodology to delete single license from a group in DSLS.
QA00000063089Information related to "Max Release Number" & "Max Release Date" in DSLS Licensing.
QA00000063119How to change Target ID (computer id) of DSLS
QA00000063122Procedure to fetch License usage Information in DSLS using Command Line.
QA00000063125Compatibility criteria between DSLS and licensing client
QA00000063136End of Support for License Use Management (LUM). DSLS Licensing for V5R19, V5R20 levels.
QA00000063152Frequently Asked Questions on Transition from LUM to DSLS
QA00000063168Exporting and Importing Authorization Rules using Command Line
QA00000063169Detailed information of DSLS License Server level and License client level compatibility.
QA00000063184Cleaning Stale Licenses in DSLS
QA00000063198Methodology to set different passwords and removing them for DSLS license administration tool in server and client.
QA00000063203Buttons after each server name missing during DSLS Failover Cluster configuration.
QA00000063205DSLS on a Virtual Machine
QA00000063207Information regarding connection to DS License Server from DSLS Admin tool
QA00000063209

DSLS installation issues and solutions


Do not forget to provide your valuable feedback on these Knowledge Articles through the Feedback Mechanism provided in the Knowledge Base.


For more details on DSLS Fundamentals refer the DS Documentation:

  • Installation and Setup | Install | 3DEXPERIENCE Platform | License Control | DS Licensing Essentials
  • Installation and Setup | Install | 3DEXPERIENCE Platform | License Control

Unable to see the content? Kindly note that you must possess valid DS Passport account and 
appropriate user role to access this Best Practice. You may connect to your Dassault Systèmes point of contact for issues related to your login!