ScienceCloud account passwords expire every 90 days. After a password expires, you will be prompted to set up a new one before you can log into the application.

To change your password before it expires:

1. Click the Profile icon on the top right corner of the ScienceCloud home page.
2. Select the Password tab in the User Profile page.
3. Enter your ScienceCloud password in the Current Password field. 
4. Enter your new password in the New Password field.
5. Enter your new password again in the Confirm New Password Field.
6. Click Change Password.

To reset a forgotten password:

1. Go to https://www.sciencecloud.com and click the Login button.
2. Click the Forgot Password link beneath the Sign In button of the ScienceCloud Login Page.
3. Enter your First Name, Last Name, ScienceCloud Username, and Email Address on the next screen. Click Submit.
4. Enter the answers to the two security questions that you chose for your account. Click Submit.
5. Copy and paste the token from the email that you will receive from ScienceCloud.
6. Enter your new password in the New Password field and re-enter your new password in the Confirm Password field. Click Submit.

If you experience any issues with either of the above methods, please submit a service request via the 3DSupport App and a ScienceCloud Support Engineer will be able to assist.