We often receive requests about the difference between deleting a user account from your Team in ScienceCloud versus disabling their account without removing their account from the Team.

Deleting a user's account from the team can be done by Team Permissions Admins in ScienceCloud Users Admin by clicking the "X" button to the right of their account. This will remove the user from the team and automatically disable their access to ScienceCloud if they do not belong to any other teams.

Users can be set to "Disabled" through a request to ScienceCloud Support via the 3DSupport App. The user will remain in the Team list in User Admin, but will not be able to login to the app.

Note: Deleting or disabling a user from the Team will not affect any data associated to the user in any app. It will only affect their ability to login to ScienceCloud. Please submit a service request through the 3DSupport App if a disabled user needs to be added back to the team or re-enabled if disabled within the team.