Dear Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE platform on November 17th & 18th, 2018.
Your 3DEXPERIENCE platform R2019x will be available on November, 19th, 2018
What does it means for you?
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions ugraded |
|
Update schedule* detailed by Region
· EUROPE (UTC +2):
From Saturday November 17th, 2018 – 3 AM to Saturday November 17th, 2018 – 6 PM
· SINGAPORE (UTC +8):
From Saturday November 17th, 2018 – 10 AM to Sunday November 18th, 2018 – 1 AM
· HONG-KONG (UTC +8):
From Saturday November 17th, 2018 – 10 AM to Sunday November 18th, 2018 – 1 AM
· TOKYO (UTC +9):
From Saturday November 17th, 2018 – 11 AM to Sunday November 18th, 2018 – 2 AM
· US-EAST (UTC -4):
From Friday November 16th, 2018 – 9 PM to Saturday November 17th, 2018 – 12 PM
· US-WEST (UTC -7):
From Friday November 16th, 2018 – 6 PM to Saturday November 17th, 2018 – 9 AM
Post Upgrade Actions
If you're using rich apps**, this update will require installing a new version.
The procedure to install new rich apps version is available in our 3DEXPERIENCE platform on Cloud Upgrade guide.
Note : To anticipate the 3DEXPERIENCE platform on cloud upgrade, check the 3DEXPERIENCE on cloud configurations.
*Please note that the schedule for this event is subject to change or cancellation. Any changes to the schedule for this maintenance operation will be reflected in this community through a new publication
