Dear Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE platform on March 10th &11th,2018.
Your 3DEXPERIENCE platform R2018x FD01 will be available on March 12th,2018
What does it means for you?
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions ugraded |
|
Update schedule*, detailed by Region:
· EUROPE (UTC +2):
From Saturday March 10th, 2018 – 3 AM to Saturday March 10th, 2018 – 5 PM
· SINGAPORE (UTC +8):
From Saturday March 10th, 2018 – 10 AM to Sunday March 11th, 2018 – 12 AM
· HONG-KONG (UTC +8):
From Saturday March 10th, 2018 – 10 AM to Sunday March 11th, 2018 – 12 AM
· TOKYO (UTC +9):
From Saturday March 10th, 2018 – 11 AM to Sunday March 11th, 2018 – 1 AM
· US-EAST (UTC -4):
From Friday March 9th, 2018 – 9 PM to Saturday March 10th, 2018 – 11 AM
· US-WEST (UTC -7):
From Friday March 9th, 2018 – 6 PM to Saturday March 10th, 2018 – 8 AM
Post Upgrade Actions-
If you're using rich apps**, this update will require installing a new version. The operation will need to be executed with Windows administrator privileges.
Please note that for this update you will have up to 2 weeks, from March 12th (upon completion of the update) to March 26th to perform the installation at your convenience.
After that, the previous versions of the rich apps will not run and the installation of the new version will become mandatory to allow you to continue to use your native apps. This way, you may select the most accurate timeframe during the 2 weeks to perform this installation out of your current workload.
The Procedure to install new rich apps version is available in our 3DEXPERIENCE platform on Cloud Upgrade guide.
*Please note that the schedule for this event is subject to change or cancellation. Any changes to the schedule for this maintenance operation will be reflected in this community through a new publication
