Dear Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE platform on February 29th & March 01st, 2020.
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
|
Update schedule* detailed by Region
EUROPE (UTC +1):
Local time: 3 AM to 6 PM on February 29th
HONG-KONG (UTC +8):
Local time: 10 AM on Saturday ,February 29th to 1 AM on Sunday, March 1st
TOKYO (UTC +9):
Local time: 11 AM on Saturday, February 29th to 2 AM on Sunday, March 1st
US-EAST (UTC -5):
Local time: 9 PM on Friday, February 28th to 12 PM on Saturday, February 29th
US-WEST (UTC -8):
Local time: 6 PM on Friday, February 28th to 9 AM on Saturday, February 29th
Post Update Actions
Discover our new features by updating your Rich Apps**
You have up to 2 weeks (until March 14th) to perform the update from (March 15th )update will become mandatory at Native Apps launch
** Native apps are software applications requiring a local installation. The version can be displayed by clicking on the "apps" icon.
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
Prepare for the upgrade
Review the 3DEXPERIENCE Platform on cloud upgrade guide here
Discover what's new in 3DEXPERIENCE platform R2020x FD01 here
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
