[Customers 3DEXPERIENCE platform] - Upgrade of your 3DEXPERIENCE Platform Completed

Dear Users,

The upgrade is complete on the Public Cloud 3DEXPERIENCE Platform.

Note that the post upgrade indexation is ongoing and will progressively end soon.

See the details below for more information:

Platform ImpactedPublic Cloud 3DEXPERIENCE Platform
How it Affects YouUpgrade Completed
Regions Affected by Upgrade
  • EUROPE
  • INDIA
  • SINGAPORE
  • CHINA
  • JAPAN
  • KOREA
  • AUSTRALIA
  • US-EAST
  • US-WEST

Platform Current Status

EUROPE (Paris Time)JAPAN (Local Time)CHINA (Local Time)
Current status : update operation completed - Feb 10th- 3:30PMCurrent status: update operation completed - Feb 10th – 11:30 PMCurrent status : update operation completed Feb 10th – 10:30 PM
KOREA (Local Time)SINGAPORE (Local Time)INDIA (Local Time)
Current status: update operation completed - Feb 10th – 11:30 PMCurrent status : update operation completed -  Feb 10th – 10:30 PMCurrent status : update operation completed - Feb 10th – 08:00 PM
AUSTRALIA (Local Time)US-EAST (Eastern Time)US-WEST (Pacific Time)
Current status: update operation completed - Feb 11th – 01:30 AMCurrent status : update operation completed - Feb 10th – 09:30 AMCurrent status : update operation completed - Feb 10th – 06:30 AM

 

Post Upgrade Actions

Update your Native Apps and Open Apps to discover new features**

You have two weeks to update Native Apps (until February 24th)

This update is mandatory and will be required to launch Native Apps after February 24th. 
 

Connect to the 3DEXPERIENCE Platform to access the latest functionality

We encourage you to connect to the 3DEXPERIENCE platform as soon as the upgrade is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the upgrade.  

 

What’s new?

Discover what's new in 3DEXPERIENCE platform R2024x FD01 here  
 

Tips to improve Native App installation

Click here for tips to improve Native App installation
 

Be prepared

Review the 3DEXPERIENCE Platform on cloud upgrade guide here
 

Requirements
 

Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
 

If you have any questions or need help, you can contact us. We are here 24/7 and are happy to help.
 

**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.