Dear Users,
As announced in the previous communication an update operation is ongoing on the Public Cloud 3DEXPERIENCE Platform.
What does it mean for you?
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
| How it Affects You | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Be sure to save your documents on the platform before the beginning of maintenance. |
| Regions affected by update |
|
Current Platform Status*
EUROPE (UTC +2): 04:00 to 18:00 on Saturday, July 06th
INDIA (UTC +5.30): 07:30 to 21:30 on Saturday, July 06th
SINGAPORE / CHINA (UTC +8): 10:00 on Saturday, July 06th to 00:00 on Sunday, July 07th
KOREA (UTC +9): 11:00 on Saturday, July 06th to 01:00 on Sunday, July 07th
JAPAN (UTC +9): 11:00 on Saturday, July 06th to 01:00 on Sunday, July 07th
AUSTRALIA (UTC +10): 12:00 on Saturday, July 06th to 02:00 on Sunday, July 07th
US-EAST (UTC -4): 22:00 on Friday, July 05th to 12:00 on Saturday, July 06th
US-WEST (UTC -7): 19:00 on Friday, July 05th to 09:00 on Saturday, July 06th
*Please note that the completion time may be subject to change. Schedule updates will be available in the 3DEXPERIENCE Live status
Post Update Actions
Update your Native Apps and Open Apps to discover new features**.
You have two weeks to update Native Apps (until July 20th)
This update is mandatory and will be required to launch Native Apps after July 21st.
Along with the Apps update, a new version of the 3DEXPERIENCE Launcher has been made available.
Connect to the 3DEXPERIENCE Platform to access the latest functionality
We encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the update.
Check out our Upgrade guide , the list of prerequisites.
Also, do read What's new in 3DEXPERIENCE platform R2024x FD03 and Tips to improve Native App installation
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
* Please note that the completion time may be subject to change. Schedule updates will be shown in the 3DEXPERIENCE Live status
**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.
