Dear 3DEXPERIENCE platform users,
We will be conducting maintenance on the 3DEXPERIENCE platform on July 06th & 07th, 2024*
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
| How it Affects You | During this maintenance period there will be downtime on all services following the execution schedule below. Be sure to save your documents on the platform before the beginning of maintenance. |
| Regions affected by update |
|
Update schedule* detailed by Region
EUROPE (UTC +2): 04:00 to 18:00 on Saturday, July 06th
INDIA (UTC +5.30): 07:30 to 21:30 on Saturday, July 06th
SINGAPORE / CHINA (UTC +8): 10:00 on Saturday, July 06th to 00:00 on Sunday, July 07th
KOREA (UTC +9): 11:00 on Saturday, July 06th to 01:00 on Sunday, July 07th
JAPAN (UTC +9): 11:00 on Saturday, July 06th to 01:00 on Sunday, July 07th
AUSTRALIA (UTC +10): 12:00 on Saturday, July 06th to 02:00 on Sunday, July 07th
US-EAST (UTC -4): 22:00 on Friday, July 05th to 12:00 on Saturday, July 06th
US-WEST (UTC -7): 19:00 on Friday, July 05th to 09:00 on Saturday, July 06th
*Please note that the completion time may be subject to change. Schedule updates will be available in the 3DEXPERIENCE Live status
Post Update Actions
Update your Native Apps and Open Apps to discover new features**
You have two weeks to update Native Apps (until July 20th)
This update is mandatory and will be required to launch Native Apps after July 21st.
Along with the Apps update, a new version of the 3DEXPERIENCE Launcher will be made available.
Connect to the 3DEXPERIENCE Platform to access the latest functionality
We encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the update.
Prepare for the upgrade
- Review the 3DEXPERIENCE Platform on cloud upgrade guide here
- Discover what's new in 3DEXPERIENCE platform R2024x FD03 here
- Click here for Tips to improve native apps installation
- Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
If you have any question or need help, you can contact us We are reachable 24/7 and will be happy to help!
**Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information.
