Dear users,
The update is complete on the Public Cloud 3DEXPERIENCE platform.
See the details below for more information:
Platform Impacted | Public Cloud 3DEXPERIENCE platform |
Regions Affected by Update |
|
Platform Current Status
EUROPE (Paris Time) | JAPAN (Local Time) | CHINA (Local Time) |
Current status: update operation is complete - April 26th – 15:00 | Current status: update operation is complete - April 26th – 22:00 | Current status: update operation is complete - April 26th – 21:00 |
KOREA (Local Time) | SINGAPORE (Local Time) | INDIA (Local Time) |
Current status: update operation is complete - April 26th – 22:00 | Current status: update operation is complete - April 26th – 21:00 | Current status: update operation is complete - April 26th – 18:30 |
AUSTRALIA (Local Time) | US-EAST (Eastern Time) | US-WEST (Pacific Time) |
Current status: update operation is complete - April 26th – 23:00 | Current status: update operation is complete - April 26th – 09:00 | Current status: update operation is complete - April 26th – 06:00 |
Post Update Actions
Update your Desktop Apps and Open Apps to discover new features*
You have two weeks (until May 10th) to perform the update of your Desktop Apps.
Starting on May 11th, the update will be mandatory at Desktop Apps launch App.
Connect to the 3DEXPERIENCE platform to access the latest functionality
We encourage you to connect to the 3DEXPERIENCE platform as soon as the upgrade is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE platform and can benefit from the update.
Check out our Upgrade guide , the list of prerequisites.
Also, do read What's new in 3DEXPERIENCE platform R2025x FD02 and Tips to improve Desktop App installation
In line with our mission to empower our users with knowledge and know-how, we encourage you to refer to the 3DEXPERIENCE Platform - User Self Help designed to support yourself independently for resolving common issues and challenges faced.
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
*Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing Desktop Apps Using the Compass on the Cloud page of the User Assistance for more information.
