[Customers 3DEXPERIENCE platform] - Update of your 3DEXPERIENCE platform completed

Dear users,

The upgrade operation is completed on the Public Cloud 3DEXPERIENCE Platform.


See the details below to know your platform current status.


Platform Impacted

Public Cloud 3DEXPERIENCE Platform

Meanings for you

Update Operation Completed

Regions upgraded

  • EUROPE
  • US-WEST
  • US-EAST
  • ASIA 


Platform Current Status

EUROPE (Paris Time)

SINGAPORE (Local Time)

TOKYO (Local Time)

Current status : upgrade operation completed- February 19th – 3:00 PM 

Current status: upgrade operation completed- February 19th – 10:00 PM. 

Current status : upgrade operation completed- February 19th – 11:00 PM

US-EAST(Eastern Time)

US-WEST(Pacific Time)

INDIA (Local Time)

Current status : upgrade operation completed-February 19th – 9:00  AM  

Current status : upgrade operation completed-February 19th – 6:00 AM

Current status : upgrade operation completed- February 19th – 7:30 PM

Post Update Actions


Discover our new features by updating your Native Apps and Open Apps*.

You have two weeks (until March 5th) to perform the update of Native Apps & 3DEXPERIENCE Launcher .
Starting on March 6th, the update will become mandatory at Native Apps launch.

Continue working as serenely as before   
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed.


What’s new?

Discover what’s new in 3DEXPERIENCE Platform R2022x FD01 here

Be prepared

Review the 3DEXPERIENCE Platform on cloud upgrade guide here

Requirements

Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here

If you have any question or trouble, you can contact us​​​​​​​. We are reachable 24/7 and will be happy to help 

*Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. Click on the app context menu to display the currently installed version. An orange download icon indicates that an update is available to install within the two-week period. A red download icon indicates that an update is required. A green download icon indicates that a supplemental update is available to install at any time. See the Installing Native Apps Using the Compass on the Cloud​​​​​​​ page of the User Assistance for more information​​​​​​​