Dear users,
The update operation is completed on the Public Cloud 3DEXPERIENCE Platform
See the details below to know your platform current status.
Platform Impacted | Public Cloud 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions updated |
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Platform Current Status
EUROPE (Paris Time) | SINGAPORE (Local Time) | TOKYO (Local Time)) |
Current status : update operation completed- January 23rd – 4.00 PM | Current status : update operation completed- January 23rd – 11:00 PM | Current status : update operation completed- January 23rd – 12:00 PM |
US-EAST(Eastern Time) | US-WEST(Pacific Time) | |
Current status : update operation completed- January 22nd – 10:00 AM | Current status : update operation completed- January 22nd – 7:00 AM |
Post Update Actions
Discover our new features by updating your Native Apps and Open Apps*.
You have two weeks (until February 7th) to update your Native Apps. Starting on February 8th, the update will be required when you launch a Native App.
Note: The update of Open Apps, 3DEXPERIENCE SOLIDWORKS Native Apps, and 3DEXPERIENCE DraftSight Native Apps is mandatory at first launch starting on January 23rd.
As per current ongoing situation due to COVID-19, many of you may be working from home. We encourage you to refer to the best practices mentioned below for better Native Apps installation experience as far as possible
What’s new?
Discover what’s new in 3DEXPERIENCE Platform R2021x FD04 here
Be prepared
Review the 3DEXPERIENCE Platform on cloud upgrade guide here
Requirements
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help
*Native Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. Click on the app context menu to display the currently installed version. An orange download icon indicates that an update is available to install within the two-week period. A red download icon indicates that an update is required. A green download icon indicates that a supplemental update is available to install at any time. See the Installing Native Apps Using the Compass on the Cloud page of the User Assistance for more information
