Dear Users,
As announced in the previous communication an update operation is ongoing on the ACADEMIA 3DEXPERIENCE Platform.
What does it mean for you?
| Platform Impacted | Academia 3DEXPERIENCE platform |
| How it Affects You | During this maintenance period there will be downtime on all services following the execution schedule below. Be sure to save your documents on the platform before the beginning of maintenance. |
| Regions affected by update |
|
Current Platform Status*
EUROPE (UTC +2): 04:00 to 17:00 on Saturday, July 11th
INDIA (UTC +5.30): 07:30 to 20:30 on Saturday, July 11th
SINGAPORE / CHINA (UTC +8): 10:00 on Saturday, July 11th to 23:00 on Sunday, July 11th
KOREA / JAPAN (UTC +9): 11:00 on Saturday, July 11th to 00:00 on Sunday, July 12th
AUSTRALIA (UTC +10): 12:00 on Saturday, July 11th to 01:00 on Sunday, July 12th
US-EAST (UTC -4): 22:00 on Friday, July 10th to 11:00 on Saturday, July 11th
US-WEST (UTC -7): 19:00 on Friday, July 10th to 08:00 on Saturday, July 11th
*Please note that the completion time may be subject to change. Schedule updates will be available in the 3DEXPERIENCE platform SaaS Availability page.
Post Update Actions
Update your Desktop Apps and Open Apps to discover new features**
You have four weeks (until August 8th) to perform the update of your Desktop Apps. Starting on August 9th, the update will be mandatory at Desktop Apps launch App.
Connect to the 3DEXPERIENCE Platform to access the latest functionality
We encourage you to connect to the 3DEXPERIENCE platform as soon as the update is completed. This will ensure that you have full access to the latest version of the 3DEXPERIENCE Platform and can benefit from the update.
Prepare for the upgrade
Review the 3DEXPERIENCE platform on cloud upgrade guide here
Discover what's new in 3DEXPERIENCE platform R2026x FD03 here
Click here for Tips to improve native apps installation
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE platform on cloud here
If you have any questions or troubles, please don't hesitate to contact us. We are available 24/7 and will be delighted to assist you!
**Desktop Apps and Open Apps (also known as 3DEXPERIENCE Connector apps) require an installation on your device. See the Installing/Uninstalling Desktop Apps Using the Compass from the Cloud of the User Assistance for more information.
