Dear ACADEMIA Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE ACADEMIA platform on November 30th, 2019.
What does it means for you?
Platform Impacted | ACADEMIA 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
|
Update schedule* detailed by Region
EUROPE (UTC +1):
Local time: 3 AM to 6 PM on Saturday, November 30th
HONG-KONG (UTC +8):
Local time: 10 AM on Saturday, November 30th to 1 AM on Sunday, December 1st
TOKYO (UTC +9):
Local time: 11 AM on Saturday, November 30th to 2 AM on Sunday, December 1st
US-EAST (UTC -5):
Local time: 9 PM on Friday, November 29th to 12 PM on Saturday, November 30th
US-WEST (UTC -8):
Local time: 6 PM on Friday, November 29th to 9 AM on Saturday, November 30th
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
Post Update Actions
If you are using native apps**, this update will require installing a new version.
** Native apps are software applications requiring a local installation. The version can be displayed by clicking on the "apps" icon
Prepare for the upgrade
Discover what's new in 3DEXPERIENCE Platform R2020x here
Review the 3DEXPERIENCE Platform on cloud upgrade guide here
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
