[ACADEMIA Platform] - Prepare the update of your 3DEXPERIENCE platform on October 6th, 2018

Dear 3DEXPERIENCE platform users,

Please be aware that we will be updating the ACADEMIA 3DEXPERIENCE platform to R2018x FD04 on October 6th, 2018.

Platform Impacted

ACADEMIA

Meanings for you

During this scheduled maintenance period there will be a downtime on all services following the execution schedule below.

Make sure you have saved your documents on the cloud before the beginning of the operation.

Regions ugraded

  • All

Update schedule*, detailed by Region:

· EUROPE (UTC +2):
From Saturday October 06, 2018 – 4 AM to Saturday October 06, 2018 – 4 PM

· SINGAPORE (UTC +8):
From Saturday October 06, 2018 – 10 AM to Saturday October 06, 2018 – 10 PM

· HONG-KONG (UTC +8):
From Saturday October 06, 2018 – 10 AM to Saturday October 06, 2018 – 10 PM

· TOKYO (UTC +9):
From Saturday October 06, 2018 – 11 AM to Saturday October 06, 2018 – 11 PM

· US-EAST (UTC -4):
From Friday October 05, 2018 – 10 PM to Saturday October 06, 2018 – 10 AM

· US-WEST (UTC -7):
From Friday October 05, 2018 – 7 PM to Saturday October 06, 2018 – 7 AM


Post Update Actions

Discover our new features by updating your Rich Apps**
- Windows administrator privileges are needed
- You have up to 2 weeks (until October 21st) to perform the update (from October 22nd, update will become mandatory at Rich Apps launch)

If you plan to keep FD03 installation till October 21st, we resquest you to clean the directory of %LOCALAPPDATA%\DassaultSystemes\PLM_CACHE_R420\CATPLMDictionary post October 6th.

Check out our Update guide and the list of prerequisites.

Continue working as serenely as before
To ensure you can fully benefit from this new version in your daily activity, we encourage you to connect to the 3DEXPERIENCE Platform as soon as the update is completed.

If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!

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