Dear ACADEMIA Platform users,
Please be aware that we will be conducting a maintenance operation on the 3DEXPERIENCE ACADEMIA platform on July 18th, 2020.
What does it means for you?
Platform Impacted | ACADEMIA 3DEXPERIENCE Platform |
Meanings for you | During this scheduled maintenance period there will be a downtime on all services following the execution schedule below. Make sure you have saved your documents on the cloud before the beginning of the operation. |
Regions upgraded |
|
Update schedule* detailed by Region
EUROPE (UTC +1):
Local time: 4.00 AM to 6.00 PM, July 18th
SINGAPORE (UTC +8):
Local time: 10 AM on Saturday, July 18th to 12 AM on Sunday, July 19th
TOKYO (UTC +9):
Local time: 11 AM on Saturday, July 18th to 1 AM on Sunday, July 19th
US-EAST (UTC -5):
Local time: 10 PM on Friday, July 17th to 12 PM on Saturday, July 18th
US-WEST (UTC -7):
Local time: 7 PM on Friday, July 17th to 9 AM on Saturday, July 18th
INDIA (UTC +6):
Local time: 7.30 AM on Saturday, July 18th to 9.30 PM on Saturday, July 18th
*Please note that the completion time may be subject to change. Schedule updates will be reflected in the 3DEXPERIENCE Live status
Post Update Actions
Discover our new features by updating your Rich Apps**
You have up to 2 weeks (until August 1st) to perform the update (from August 2nd), update will become mandatory at Rich Apps launch.
As per current ongoing situation due to COVID-19, many of you may be working from home. We encourage you to refer to the best practices mentioned below for better Native Apps installation experience as far as possible
** Native apps are software applications requiring a local installation. The version can be displayed by clicking on the "apps" icon.
Prepare for the upgrade
Review the 3DEXPERIENCE Platform on cloud upgrade guide here
Using Native Apps from home? here are some tips to improve installation experience
Discover what's new in 3DEXPERIENCE platform R2021x FD01 here
Verify that your system meets the Hardware & Software requirements of the 3DEXPERIENCE Platform on cloud here
If you have any question or trouble, you can contact us. We are reachable 24/7 and will be happy to help!
