Customer Support DELMIA Ortems

Customer support process

In case you need support for your live solution, create a support request in 3DSupport App :

 

Please check the pdf document below, which explains the process in detail:

https://www.3ds.com/support

 

 

DELMIA Ortems knowledge base

The DELMIA Ortems knowledge base provides knowledge on many topics around the product.

For an explanation on how to use the knowledge base, check the following video:

Explanation on how to use the knowledge base

The link to the knowledge base: https://support.3ds.com/knowledge-base/

 

 

Support ​​​​​​​Ortems ​​​​​​​