Simulation failed without Error message

When I run the calculation in the cloud, it fails as shown in the figure below.

When I check the Diagnostic Viewer, there are no messages.
Since the screen looked like the image below before the error occurred, it appears that the simulation failed to save.

However, when I run the same analysis data locally, it executes without any issues, and I can view the results.
If anyone knows of a workaround, please let me know.