Hi,
We want to implement few mandatory route tasks during the change management process i.e. during the change action implementation.
We have brainstormed on below possibilities which has its pros and cons:
- Collaborative Tasks - Creating collab tasks in the context of that change. But, there is no dependency between completion of those tasks with the completion of the CA. No blocking mechanism , no governance. It needs manual governance by the Change owner.
- Custom trigger on CA promotion → create Route using Business logic in between the maturity states of CA i.e. triggering route tasks while we move the CA to In work -
Is there any other better way or guidance from DS in order to introduce tasks in between the maturity states of CA that could work on Premise and on cloud both?
Regards,
Sayoni Gotmare
