Hi,

I’m configuring Change Management on the 3DEXPERIENCE Cloud platform (R2026x) and I have a question about the behavior when a Change Action (CA) is rejected.

In the CA we use a route template for approvals.

On the route we use “Promote Connected Object” on completion and “Auto Stop on Rejection – Immediate”.

In Change Management settings, the options like “Automatically demote Change Action when approval is rejected” are available for the CA itself.

What happens now:
When the CA is rejected, the CA maturity goes back to In Work (as expected),
but all connected Physical Products remain in Frozen state.
The user then has to manually demote them back to In Work if they want to continue working.

Question
Is there any way to make the connected Physical Products automatically demote from Frozen back to In Work when the Change Action is rejected?
Can this be done via configuration (Change Management options, maturity graph rules, or route options), or is a custom Business Rule / server extension solution?