The fix for this problem has been delivered with 3DEXPERIENCE R2026x HotFix 1.8 for SOLIDWORKS® Design app. Log in to your 3DEXPERIENCE platform, open the Compass, click the context menu next to the SOLIDWORKS Design app, and click the orange 'Update available' icon to initiate the download and installation of the new version.
Who is affected?
The issue may affect those using 3DEXPERIENCE SOLIDWORKS for Makers, not SOLIDWORKS xDesign for Makers.
The issue does not impact every machine. It occurs on machines which have received the Microsoft Edge WebView2 Runtime 146.0.3856.xx update since March 13, 2026.
The issue is not specific to R2026x HF1.7.
Updates
3/20 8:00am PDT
The fix for this problem has been delivered with 3DEXPERIENCE R2026x HotFix 1.8 for SOLIDWORKS® Design app. Log in to your 3DEXPERIENCE platform, open the Compass, click the context menu next to the SOLIDWORKS Design app, and click the orange 'Update available' icon to initiate the download and installation of the new version. You can reference the screenshots below.
If you installed the hotfix from QA00000445516, you do not need to uninstall it before installing Hotfix 1.8. With the release of Hotfix 1.8, QA00000445516 is now obsolete.
18 March 2026 @ 7:00am GMT
A HotFix has been developed to address this problem, which can be downloaded from Knowledge Base article QA00000445516.
Before installing this HotFix, make sure to undo any previous workarounds you applied.
Article ID: QA00000445516
Abstract: Hotfix for user-license versions of SOLIDWORKS® Design installed from the 3DEXPERIENCE® platform (BR10000422063)
Link: https://support.3ds.com/knowledge-base/?q=docid:QA00000445516
Follow the instructions from QA00000445516 to deploy the HotFix.
Please continue to monitor this post, the BR10000422063 and QA00000445516 for further updates.
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Original message: Our teams are aware of this issue and urgently working to find a solution. We will update this post as new information becomes available. Sorry for the inconvenience.
3/17 9:00am PDT: We have identified a solution for this issue.
- To provide immediate relief to those who are affected, pending final testing, a version of the solution will be shared here as soon as possible today.
- Later a hotfix will be available from the Compass.
3/17 5:45pm PDT: Verification of the solution is still in progress.
Possible workaround (not applicable after creation of QA00000445516. )
- In Windows File Explorer, browse to C:\\Program Files\\Dassault Systemes\\SOLIDWORKS 3DEXPERIENCE R2026x\\win_b64\\code\\bin\\SWXDesktopAddins
- Rename SWK3DCompassAddin.dll to SWK3DCompassAddin.dll.bak
- Launch SOLIDWORKS Design.
This opens SOLIDWORKS Design without connection to the platform.
