The Is vs. Is Not analysis is a powerful problem-solving tool that works by making the team think about the problem in more detail - specifically what is and what is not the problem. It helps the team to focus its attention on the right problems that the team is facing and not digress to areas that are not important. This tool helps the team focus on what is in scope and what is not in scope.

Answers to the ‘IS’ column questions will create a very detailed problem statement.

Answers to the ‘IS NOT’ column questions will determine replication opportunities by stating what else the problem could have been.

What factors are critical for Is / Is Not analysis success?

- The people affected by the problem are included in the analysis

- Do not make assumptions when answering the questions.

- Investigate as needed to provide accurate/proven answers.

- Use as much data as possible.