✨Your community has the answer. Let AURA find it. | AURA Moment

 

A defect shows up on the line and it looks familiar. The instinct is to ask around, message the colleagues who might remember, and wait for the right person to reply. The answer is probably already written down, spread across a question, a report and a follow-up post. Instead, ask AURA directly on your community, so it pulls together what your team already learned, including what fixed it.

 

The Moment, in action

Why this helps

When AURA answers from inside a community, it only uses what that community contains, so the answer isn't diluted by everything else on the platform. You get the full history in one place: when it happened, the root cause each time, and who worked on it. You start from what worked instead of investigating again, and you know what to check first..

 

How to do it

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/community/swym:prd:R1132100503382:community:4?content=swym:prd:R1132100503382:wikitree:w5o0FyrCTbKiwbKrsfjXmw