📖Surface existing answers as you write a question | AURA Guide

What it does

When you write a question in a community, AURA looks for the answer while you draft it. Two things appear at the bottom of the editor: a suggested answer built from the community's content, and a list of similar questions people have already asked. You see both before you publish anything.

How to do it

  1. Open a community and open a new Question.
  2. Write your question. AURA works in the background while you type.
  3. Read the suggested answer at the bottom of the editor. Click See more to expand it.
  4. Check the similar questions listed underneath. Each one links straight to the existing question.
  5. Publish your question if you still need an answer, or close the draft if you already have what you needed.

 

 

Example question

Are we planning on removing rare earths from our products?

Tips

  • Write the question the way you would ask your colleagues. AURA matches on meaning, so a full sentence works better than two or three keywords.
  • If you prefer, close the panel with the X. It does not stop you from publishing.
  • Publish your question when the answer falls short. Your question and the answers it gets become content the next person will find.