The following links provide important details about your 3DEXPERIENCE Platform

Check if your machine is SaaS Ready

• Cloud Eligibility Checker: https://www.3ds.com/support/cloud/eligibility
   

Monitor 3DEXPERIENCE platform SaaS Availability (Platform health)

• 3DEXPERIENCE Platform Live Status: https://www.3ds.com/support/cloud
  • You can subscribe to events using the RSS feed option available under the RSS column to get latest updates.

Always check for DUPLICATES in the Knowledge Base for probable solutions/bypass

• Knowledge Base: https://support.3ds.com/knowledge-base/
   

Check User Assistance for learning more about the functionalities

• User Assistance (Documentation): https://help.3ds.com/2024x/english/DSDoc/FrontmatterMap/DSDocHome.htm?contextscope=cloud
   

Check Program Directories for Enhancements and Known Issues

• Program Directories: https://media.3ds.com/support/progdir/all/?pdir=3Dexp&context=cloud
   

For additional troubleshooting methods, check the Upgrade Guide and the Onboarding videos from the 3DS website

• Upgrade guide: https://media.3ds.com/support/documentation/3DEXPERIENCE-Platform-on-cloud-Upgrade-Guide.pdf
• Cloud Onboarding: https://www.3ds.com/support/cloud/onboarding