🤝 Support


3DEXPERIENCE Platform User‘s communityAre you a new platform user? Make sure to click through this community’s wikifor a broad navigation and usability guidance first. Post any enhancement ideas you may have or ask your questions around functionalities of the platform in their blog and receive collaborative replies.

Dassault Systèmes Online User Assistance

A manual for all 3DEXPERIENCE platform apps. Choose the product version and language, and then the specific documentation set.
3DEXPERIENCE Launcher Issues​​​​​​​a step-by-step guidance on how to diagnose and solve issues with the 3DEXPERIENCE Launcher 
3DS Support AppWhen facing concrete issues with 3DS products and applications, use the support app to launch a Service Request (SR). Learn how to use the Support App in this short article.
3DEXCITE Support Teamyou can contact 3DEXCITE.Support.Global@3ds.com anytime for personal communication in case of technical questions or issues

Don't hesitate to raise your question in the user communities to receive instant help from other users and experts from Dassault Systèmes!